Airport guide

Returning a rental car at Düsseldorf Airport

All in-terminal suppliers at DUS use one rental car return garage. Here is exactly how to find it, what to do on arrival and how to avoid extra charges.

Updated By the DUS Car Hire editorial team How we research

The short answer

Drive to the A44 exit “Flughafen Düsseldorf”, follow “Abflug” (Departures) first and then the “Mietwagenrückgabe” (Rental car return) signs. Sat-nav: Kieshecker Weg 260, 40468 Düsseldorf. Park in your supplier’s marked lane, photograph the car, and hand the key to an agent – or use the key box out of hours. Allow at least 20 minutes plus your normal check-in time.

Sat-nav
Kieshecker Weg 260, 40468 Düsseldorf
Signs
“Abflug” → “Mietwagenrückgabe”
Time to allow
20–30 min before check-in
Out of hours
Key box / night agent in the garage

Step by step

  1. Refuel or recharge. On full-to-full, fill up at a station on the approach to the airport and keep the receipt. Electric cars usually need 70–80% charge.
  2. Take the airport exit from the A44. From the city, use the B8 (Danziger Straße) north and join the A44, or follow the airport signs directly.
  3. Follow “Abflug”, then “Mietwagenrückgabe”. The rental return is signposted separately from the public car parks – do not enter a public garage by mistake.
  4. Park in your supplier’s lane. Each company has marked bays. Some suppliers use a specific floor during business hours and level 0 out of hours.
  5. Document the car. Photograph all sides, the wheels, the fuel gauge and the odometer, with a timestamp.
  6. Hand over the key and walk to departures. Ask for a return receipt when an agent is present.

Returning outside opening hours

For early flights or late returns, the in-terminal suppliers offer 24-hour returns. Usually you park on level 0 of the rental car garage and drop the key into your supplier’s box. The car is inspected later – which is why your photos matter most here.

Avoiding charges at return

  • Tank not full: refuelling charges are far above the pump price.
  • Late return: even a few hours late can cost an extra rental day.
  • Dirty car: sand, pet hair or smoke smell often trigger cleaning fees.
  • New damage: compare with the check-out sheet and your pickup photos.

Off-airport suppliers

If you rented from Green Motion, Flex to Go or Starcar, return the car to their own address and add extra time for the transfer to the terminal.

FAQ

Frequently asked questions

8 answers

For most in-terminal suppliers, yes – via key boxes or night agents in the rental car garage. Check your rental terms for the exact procedure.

Most suppliers allow a short grace period (often around 29–59 minutes); after that an extra day may be charged. Call the supplier if you are delayed.

Plan at least 20–30 minutes for the return on top of your normal check-in time, more during holiday peaks and if you still need to refuel.

There are petrol stations on the approach roads to the airport and close to the A44 junction. Keep the receipt as proof for a full-to-full fuel policy.

Park in your supplier’s lane, photograph the car, fuel gauge and mileage, and drop the key in the supplier’s key box. Keep the photos until the deposit is released.

The supplier releases the block once the car is checked, usually within a few days. Your bank can take another few working days to show the funds again.

Normal use is fine. Heavy dirt, sand, pet hair or smoke smell can lead to a cleaning fee, so remove rubbish and shake out the mats.

Point it out to the agent before you leave and photograph it. If you documented it at pickup, show the photos with their timestamps.

Still have a question? Contact our support team.

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